Job Description

A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts your knowledge of the hotel and the professionalism you display will create a sense of welcome like no other. 

What is in it for you:
Reporting to the Guest Services Manager responsibilities and essential job functions include but are not limited to the following:

• Responsible for the delivery of Guests to their room luggage messages and any other items for delivery within the Hotel
• Consistently offer professional friendly and engaging service
• Ensure the timely and efficient transfer of luggage to and from the guests room
• To ensure the guest is familiar with their room upon arrival ie. temperature control
• Maintain a presence in the Lobby when not delivering luggage to guest rooms offering assistance to Guests under the direction of the Bell Captain
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies procedures and service standards including all safety policies 
• Other duties as assigned
• Hourly Rate: $22.96 USD Gross per Hour

• Your experience and skills include:

• Previous customer related experience an asset
• Excellent communication skills and a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs remaining calm and courteous at all times
• Physical Aspects of Position (include but are not limited to): 
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling pushing pulling
• Occasional ascending or descending ladders stairs and ramps
• Exposure to hot surfaces.

Remote Work :

No

Employment Type :

Fulltime

Job Tags

Similar Jobs