Job Description

Job Description:

Private New York based family is seeking an experienced and fully adept House Manager / Hospitality Director to oversee the daily household operations, staff, and property management of their residence in Bridgehampton, New York. The House Manager will assist with the daily care and maintenance of their Hamptons residence, being responsible for daily operational issues, hiring and training staff, and ensuring proper communication across all channels. This position consists of a full-time schedule, with overriding flexibility and availability to work extended hours and weekends when necessary.

The candidate’s responsibilities will include supervising the internal organization of event production, project management, and the ability to cohesively manage diverse service teams, including Housekeepers, Chefs and outside hospitality vendors., etc. The ideal candidate must be polished, professional, and extremely reliable, while being proactive, resourceful and have a sense of urgency. Must have a “can-do” attitude with the ability to work independently, as well as with a team! The ideal candidate MUST be proficient in all areas of service, organizing, calendaring, and overseeing vendors and contractors.

Requirements:

• Fluent in English; exceptional communication skills, both written and verbal
• Excellent references required from both current and previous employers
• Minimum 5 - 7 years related experience working in a similar position(s) with a private family
• Experience in hotel & restaurant management a MAJOR PLUS
• Ability to seamlessly follow direction as well as independently lead a team
• Flexibility with scheduling; ability to work both overtime and weekends as needed
• Exceptional organizational skills and detail orientation
• Excellent computer skills with proficiency in email / text communication, as well as like technology
• Self-starter mentality with ability to maintain year-round productivity
• Knowledge of formal and casual dining service
• Well adept in operating smart home systems
• Valid Driver’s License

Responsibilities include, but are not limited to:

• Overseeing all elements of hospitality, food and beverage service within all residences daily
• Ability to cohesively manage year-round staff
• Managing all vendors and contractor relationships including calendaring, project management, etc.
• Managing event production for gatherings, philanthropic events, fundraisers, and additional private events
• Sourcing, interviewing, training, scheduling and managing additional staff as needed
• Providing special attention and care to fine furnishings and finishes
• Greeting guests and visitors, answering phone and taking messages on behalf of the principals
• Serving as the point-person in emergencies when needed; immediately inspecting and securing the property, as well as informing principals of any dire needs or security threats, along with the security company & authorities
• General management and organization of residence; with attention to special projects and needed and per request

• Able to legally work within the United States for any employer

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