Job Description

Job Summary

Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you!

We’re currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home-based, you will have regularly scheduled visits with IRIS participants in their home and community.

As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program – a Medicaid long-term care option for older adults and people with disabilities. Together, you will identify the long-term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals.

ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side-by-side with people enrolled in IRIS.

As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike!

TMG is committed to maintaining a diverse and inclusive workforce and prioritizes helping staff have a good work/life balance. If this sounds like the job for you, apply today!

Knowledge/Skills/Abilities

• Required to meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the home of the participant. Because IRIS is a self-directed program, it is important for ICs to be available upon the request of the participant.
• Responsible for providing program orientation to new participants. During this time, participants will learn their rights and responsibilities as someone enrolled in the IRIS program.
• Explore a broad view of the participant's life, including goals, important relationships, connections with the local community, interest in employment, and back-up support plans.
• Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis, all while staying within the participant's IRIS budget.
• Responsible for documenting all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit with the participant.
• Research community resources and natural supports that will fit the individual outcomes for each participant and share that information as it becomes available.
• Responsible for documenting progress and changes as needed within the plan and the data system anytime a modification is requested by a participant.
• Educate participants on how to read and interpret their monthly budget reports to ensure that participants operate within their budget.
• Responsible to develop engaged and trusting relationships with participants and communicate program changes and compliance effectively.
• Responsible to maintain confidentiality and HIPAA compliance.
• Work collaboratively with other IRIS Consultant Agency staff in order to ensure a successful implementation of participants' plans.
• Attend in-person monthly team meetings with other ICs and their supervisor.

Job Qualifications

• Required Education: Bachelor’s degree in a related field or four years of commensurate experience if no degree.
• Required Experience: 1+ year of direct experience related to the delivery of social services to the target groups.
• Ability to work independently, with minimal supervision and be self-motivated.
• Knowledge of Long-Term Care programs and familiarity with principles of self-determination.
• Excellent problem-solving and time management skills.
• Resourceful and have knowledge of community resources while being proactive and detail oriented.
• Ability to use a variety of technology including Outlook, Skype, Teams, and databases.

Pay Range: $18.04 - $35.17 / HOURLY

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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