Job Description

1Path  is a driven, rapidly-growing  MSP  providing cutting-edge technology solutions for clients all over the United States. 1Path prides itself in having a best-in-industry, holistic approach to IT for 20 years. With an emphasis on  positive culture, continued growth,  and a  remote work  environment, 1Path is passionate about supporting their team in all aspects. We are seeking a  Jr. IT Sales Engineer  to join our team and solve a wide variety of interesting technical problems in diverse client environments.

*This role has been posted by Encore Strategic on behalf of 1Path*

 

We'll Provide:

• A team that actually cares about their people, their clients, and the work they do, from customer service to technical expertise
• Comprehensive benefits package including  health/dental/vision/life insurance, PTO, and retirement plans  and salary range of 55-65K + Commissions
• A remote work environment to help promote work/life balance
• A  collaborative environment that fosters career development and formal learning opportunities

What you'll do:

• Work with vendors to scope hardware for clients and register deals to get maximum margin
• Quote small projects by scoping labor and outlining project requirements
• Manage a queue of quoting and support tasks to assist the Revenue Operations team
• Quote and deliver hardware and software renewals to clients
• Provide technical support to teammates
• Identify areas for improvement within the Revenue organization and bring them to leadership
• At any given time, work on one to two special projects that increase team effectiveness

Skills you'll need:

• 2+ years providing end-user desktop support and infrastructure management
• Hands on experience with Windows Server 2012/2016/2019 and Microsoft 365
• Active directory administration
• Mobile Devices – experience installing and configuring on supported iOS and Android devices
• Software – experience installing and supporting computer and mobile device software issues including Office 2016/2019/365 Suite and line of business applications and work with vendor support
• Hardware – experience installing and supporting physical components of hardware and working with vendor support
• Network – basic understanding of TCP/IP protocols and various networking devices
• Security – experience installing common Anti-Virus and Endpoint Threat Detection software. Basic awareness of security threats and incident response
• Span filtering – familiarity with usage and basic support
• Backup systems – familiarity with configuration and support
• Familiarity with MFA/SSO/Web Security
• Proficiency in Macs is a plus!
• Strong positive mentality and enthusiasm for helping non-technical end users
• Technology related degree and/or industry certs such as A+ and Net+ preferred!

Ready to Apply?

• Apply with your resume
• Prioritized consideration will be given to candidates who get a head start on the application process through our online portal here:

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