Operations Supervisor Job at Hampton Inn Boston-Natick, Natick, MA

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  • Hampton Inn Boston-Natick
  • Natick, MA

Job Description

Description of the Role: The Operations Supervisor will be responsible for overseeing daily hotel operations at Hampton Inn Boston-Natick in Natick, Massachusetts. They will ensure exceptional guest service, efficient front desk operations, and smooth coordination with various hotel departments including Housekeeping and Breakfast. Benefits:

  • Compensation: $23 per hour
  • Health, dental, and vision insurance
  • 401(k) retirement plan after one year
  • Paid vacation and personal time
  • Employee discounts on hotel stays
Responsibilities:
  • Manage and supervise daily operations of the hotel
  • Ensure excellent guest service by training and mentoring staff
  • Coordinate with different departments to ensure smooth operations
  • Oversee front desk operations, including check-ins and check-outs
  • Oversee housekeeping operations
  • Oversee breakfast staff
  • Handle guest inquiries, requests, and complaints in a timely manner
  • Monitor inventory and order supplies as needed
  • Ensure compliance with health, safety, and sanitation regulations
Requirements:
  • High school diploma or equivalent; Bachelor's degree preferred
  • Previous experience in a supervisory role in the hospitality industry
  • Excellent communication and leadership skills
  • Strong problem-solving and decision-making abilities
  • Proficient in operating hotel management systems
  • Knowledge of local and state regulations related to the hotel industry
About the Company: Hampton Inn Boston-Natick is a reputable hotel located in Natick, Massachusetts. Our mission is to provide exceptional guest service and a comfortable stay for all our guests. With a dedicated and friendly team, we strive to create a positive and welcoming environment for both guests and employees.

Job Tags

Hourly pay, Full time, Local area,

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