Job Description

Job description

Due to the large number of applicants, it would be much appreciated if you could send a 30-second video to executive@healthon.com.

Join Our Team at Healthon as an LVN Customer Service Representative

Are you passionate about making a difference and helping others manage and improve their health? At Healthon, we're on a mission to provide exceptional care to millions of Americans struggling with chronic obesity through our all-inclusive GLP-1 weight loss programs, sexual health programs, hormonal health programs, and more.

As an LVN Customer Service Representative, you'll play a vital role in ensuring our members receive exceptional remote support. We're looking for motivated, kind, and dynamic individuals to join our team and become key contributors to Healthon’s mission.

Your Role:

As a Customer Service Representative, you'll be our valued customers' primary point of contact. Your responsibilities include providing exceptional support through inbound and outbound communication channels, ensuring timely and accurate service that exceeds our customers' expectations. With your expertise, you will manage customer interactions with professionalism and care, becoming a key member of our dedicated customer support team.

Why Join Us:

• Make a direct, daily impact on one of the fastest-growing startups in the country.
• Contribute to a positive and inclusive work environment.
• Opportunities for professional growth and development.

Key Responsibilities:

• Provide exceptional customer service through phone and email, addressing questions and resolving issues.
• Use our user-friendly software to manage customer interactions, orders, and schedules.
• Collaborate with team members to ensure a seamless customer service experience.

Requirements:

• LVN
• Ideally at least 1 year of customer service experience.
• Strong and effective communication and interpersonal skills.
• Proficiency in using phone and computer systems for customer interactions.
• Positive attitude and commitment to excellent customer service.
• Previous experience in healthcare and/or startup companies is a plus.

Job Types: Full-time, Part-time, Contract

Pay: $20.00 - $23.59 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Home Health
• Primary Care

Physical Setting:

• Clinic

Supplemental Pay:

• Bonus opportunities

Work Location: In person

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