Job Description

Job type

6-Month Contract-to-Hire with potential for full-time employment based on performance.

Location

California, US

Company description UXReactor is the fastest-growing specialized experience design firm on the Inc5000, and we're on a mission to help businesses create outstanding digital experiences that drive growth and customer satisfaction. Our team of product design and strategy experts collaborates with clients across various industries to help them create products that meet their customer's needs and exceed expectations.

Our culture

At UXReactor, we have a set of five core values that define who we are and who we love teaming up with. Low Ego, Genuine, Extreme Ownership, Creative Problem Solver, and Shared Purpose represent who we are.

We believe that a fun and purposeful team is the key to success. We work hard, but we also believe in playing harder. From team outings to office games, we make sure to take breaks and have fun together. We also believe in giving back to our community and supporting causes that align with our values.

We create a culture where everyone is respected, regardless of age, gender identity, ethnicity, disability, sexual orientation, or life stage, and where people can be themselves (Genuine) while being a part of something bigger than themselves (Shared Purpose). We celebrate the notion that you can belong at UXReactor and bring your authentic self to work each and every day. Doing that makes you more creative and innovative when facing hurdles (Creative Problem Solver), which helps our bottom line. Come to UXReactor, grow with us, and thrive!

Role Overview

We’re looking for a UX Researcher who is deeply curious about users and passionate about transforming insights into meaningful impact. This Contract-to-Hire role is ideal for a recent Master’s graduate in UX, HCI, Cognitive Science, Design, Anthropology, Product Management, or a related field, with at least 2 years of professional experience in UX, Research, Design, Product, Consulting, or a related field.

In this role, you will have the opportunity to work on complex enterprise software, conducting research that directly shapes product strategies and business decisions. You’ll collaborate with global teams and client partners, ensuring research is not only thorough but also strategic, actionable, and outcome-driven.

We’re looking for someone who is thoughtful, fearless in advocating for users, and skilled at connecting the dots—someone who goes beyond gathering data to uncover deeper user and business needs. If you’re hungry to learn, eager to make an impact, and looking to grow into a UX consulting role, we’d love to hear from you!

At UXReactor, research isn’t just about collecting data—it’s about telling compelling stories, revealing real user needs, and driving meaningful change.

Requirements

What You’ll Do

• Drive all stages of research, from recruitment and participant communications to conducting studies, analyzing results, and delivering actionable insights that shape product and business decisions.
  

• To maximize research impact, ensure comprehensive research plans align with business needs, project goals, and timelines.
  

• Support and facilitate workshops, engaging stakeholders in research-driven discussions, uncovering insights, and aligning teams on user needs and business impact.
  

• Analyze and synthesize findings, translating complex user behaviors and patterns into compelling narratives that inform design, strategy, and enterprise decision-making.
  

• Create and present research artifacts, including journey maps, personas, reports, data visualizations, and other deliverables that effectively communicate insights.
  

What You’ll Bring

• Master’s degree in UX, HCI, Cognitive Science, Design, Anthropology, Product Management, or a related field.
  

• At least 2 years of prior professional experience in UX, Research, Design, Product, Consulting, or a related field.
  

• Strong analytical and problem-solving skills, with the ability to independently identify unmet user needs and business opportunities through research.
  

• Proven ability to independently apply qualitative and quantitative research methodologies based on project needs and business objectives.
  

• Empathetic listening and observational skills, ensuring an unbiased understanding of user needs and translating insights into actionable recommendations.
  

• Experience supporting and facilitating workshops, engaging stakeholders in research-driven discussions to align teams on key insights and business objectives.
  

• Strong communication and storytelling skills, with the ability to present research findings clearly and persuasively to cross-functional teams.
  

• A portfolio or work samples demonstrating research, UX expertise, problem-solving abilities, and strategic thinking.
  

Benefits

The Process You Should Expect

Talent is our greatest asset, so we take hiring seriously. Therefore, we expect a bit of commitment from you (e.g., conduct research about UXReactor and the role), and you can expect an outstanding recruitment experience in return. You'll feel challenged but also valued because we appreciate the time you've invested with us. We value transparency, so here's a step-by-step on what you can expect:

1. If the role and company excite you, apply in this portal or send your resume to recruitment@uxreactor.com .
   

2. Our hiring team will reach out and share our Global Application Questionnaire.
   

3. Complete the job information that we've requested.
   

4. You'll meet several of our leaders to explore whether the role and company are right for you.
   

5. If required, you will be given the challenge to solve.
   

6. Once you've solved the challenge and presented it to us, If all goes well, we will start our journey together to achieve more incredible things.
   

Additional Information

• We are an inclusive and equal-opportunity company at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected, and empowered. We are committed to providing equal opportunity regardless of age, gender identity, ethnicity, disability, sexual orientation, or life stage.
  

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